AIFNICI DSAT S.R.L. — 0110 Marketing Digital
Important: By purchasing or activating any of the service packages described below, you confirm that you have read, understood and fully accepted these Terms and Conditions, together with the general Terms of Service and the Privacy Policy. The specific terms of the chosen package prevail over the general Terms in the matters expressly regulated.
Packages: Minimum Package | Standard Package | Quarterly Package | Annual Package | Custom Package
1. Service Provider
The services are provided by AIFNICI DSAT S.R.L., trading name 0110 Marketing Digital, a Romanian legal entity, CUI 46667119, J20/1336/2022, with registered office in Vulcan, Hunedoara County, Romania.
Contact: contact@0110.ro | +40722293737
2. Subject of the Services
The services consist of optimising the client’s Google Business Profile (GBP) for organic local ranking in Google Maps, for the main keyword + location combination set out in the individualised Commercial Offer.
The services are performed as an obligation of means (due diligence), not with an absolute guarantee of result. Results depend on third-party algorithms (Google LLC) which the Provider does not control.
3. Services Included in All Packages (Common Base)
- High-quality external link building — building and placing authoritative links to the GBP profile
- Main keyword optimisation — continuous adjustments for the agreed keyword + location combination
- Bi-monthly GBP profile updates — posts, information updates, section management (minimum 2× per month)
- Customised GBP review generation strategy — guide + templates for requesting authentic reviews
- Complete local competition analysis — periodic report on competitors in the same category and locality
- Weekly activity report — email on the last working day of each week
- Bi-monthly progress reports — evolution against KPI + action plan
- Final Performance Report — at the end of the 90 working-day Performance Period
The Standard, Quarterly, Annual and Custom packages additionally include full optimisation of the associated website (technical SEO audit, on-page optimisation, speed, meta data). The Minimum Package includes limited website optimisation.
4. KPI Verification — Methodology (Applicable to All Packages)
The KPI is verified at the expiry of the 90 working-day Performance Period from the Effective Start Date, by:
- The arithmetic average of daily positions over the 7 consecutive calendar days immediately preceding the expiry date, on mobile devices, for the keyword + location combination from the Commercial Offer, excluding Ads or paid advertising results
- Confirmation clause on the expiry day: if on the exact expiry day the GBP profile is effectively in the contracted KPI position (regardless of the 7-day average), the KPI is considered achieved and the guarantee automatically lapses
5. Post-KPI Payment Pause (Applicable to All Packages)
Automatic protection mechanism in the maintenance phase:
- Position maintained within the threshold → normal billing (pause inactive)
- Position exceeds the threshold (e.g. from 3rd place becomes 4th or worse) → Pause ACTIVATES AUTOMATICALLY — billing stops
- Position returns within the threshold → Pause DEACTIVATES AUTOMATICALLY — billing resumes pro-rata from the day of return, not from the next calendar month
- The Provider sends informative notifications within 2 working days of each activation and deactivation
- The cycle may repeat without limit for the duration of the contract
6. Essential Client Obligations (Applicable to All Packages)
- Providing access to the GBP profile and the website within 5 working days of signing the Contract
- Maintaining the GBP profile active and in compliance with Google policies throughout the contract
- Prior notification to the Provider of any change to the GBP category, business name, address, telephone number or services listed on the GBP profile
- Ensuring a minimum of 5 authentic reviews on the GBP profile within the first 30 days from the Effective Start Date
- Responding to the Provider’s requests within 5 working days
Attention — Concurrent Fault: Failure to fulfil any of the above obligations constitutes Concurrent Fault and releases the Provider from liability for failure to achieve the KPI or for any deterioration of the position.
7. Exclusivity (Applicable to All Packages)
The Provider guarantees that it does not provide identical services (same GBP category + same locality) for any other client during your contract. Exclusivity remains valid including during Voluntary Suspensions (by payment of the Exclusivity Fee D34 = suspension duration × 40% × Standard monthly Price).
8. Right of Withdrawal (Consumers)
If you are a consumer (natural person acting outside a professional purpose), you benefit from a 14-calendar-day right of withdrawal from signing the Contract, in accordance with Government Emergency Ordinance No. 34/2014. If you requested the immediate start of services, you pay proportionally for the services performed up to the date of withdrawal. The right of withdrawal does not apply to legal entities, sole traders (PFA) or natural persons acting in the exercise of their professional activity.
9. Limitation of Liability (Applicable to All Packages)
The Provider’s total liability is limited to the equivalent of the amounts paid by the Client in the last 3 calendar months preceding the event giving rise to the damage. The Provider is not liable for indirect damages, loss of profit or reputational damages. The only remedy available in the maintenance phase is the Post-KPI Payment Pause.
10. Complaints, Applicable Law and Jurisdiction
Any complaint: contact@0110.ro — response within 15 working days.
Consumers may contact ANPC — www.anpc.gov.ro or the ODR platform: https://ec.europa.eu/consumers/odr.
These Terms are governed by Romanian law.
Package-Specific Terms
The sections below describe the commercial conditions, guarantees and financial mechanisms specific to each package. Please read the section corresponding to the chosen package.
MINIMUM PACKAGE — Specific Terms
| Characteristic | Details |
|---|---|
| KPI Objective | Average position in the first 10 organic local Google Maps results |
| Billing | Monthly, at the beginning of each service month — due within 5 working days |
| Minimum period | 3 calendar months (non-terminable) |
| Tacit renewal | Automatic monthly — avoid by written notice 30 days in advance |
| Price | 346 EUR/month + VAT according to the Commercial Offer |
| Website optimisation | Limited (critical SEO errors) |
KPI Guarantee — Minimum Package
The Minimum Package does not include a refund guarantee. If the KPI (Top 10) is not achieved at the end of the Performance Period, the Pre-KPI Payment Pause activates automatically and tacitly — services continue without billing. No refund is granted under any circumstances or at any time. The Pre-KPI Payment Pause is the only remedy available for the Minimum Package.
Financial conditions on termination
Voluntary termination after the Minimum Period: 30 calendar days’ notice, without any discount retention mechanism (the Minimum Package has no discount relative to the reference price).
STANDARD PACKAGE — Specific Terms
| Characteristic | Details |
|---|---|
| KPI Objective | Average position in the first 3 organic local Google Maps results (Top 3) |
| Billing | Monthly, at the beginning of each service month — due within 5 working days |
| Minimum period | 3 calendar months (non-terminable) |
| Tacit renewal | Automatic monthly — avoid by written notice 30 days in advance |
| Price | 458 EUR/month + VAT (reference price) |
| Website optimisation | Complete (SEO audit, on-page, speed, meta data) |
KPI Guarantee — Standard Package
If the KPI (Top 3) is not achieved at the end of the Performance Period, the Pre-KPI Payment Pause activates automatically and tacitly — services continue without billing.
You have a window of 10 working days from receipt of the Final Performance Report to expressly opt for a refund.
Gross refund value: equivalent of 1 month at the Standard monthly price, reduced proportionally by the working days elapsed in the 10-day window.
If you do not request the refund within 10 working days, the Pause is confirmed definitively and irrevocably.
Financial conditions on termination
Voluntary termination after the Minimum Period: 30 calendar days’ notice. The Standard Package has no discount relative to the reference price, so the anti-abuse discount retention mechanism does not apply.
QUARTERLY PACKAGE — Specific Terms
| Characteristic | Details |
|---|---|
| KPI Objective | Average position in the first 3 organic local Google Maps results (Top 3) |
| Billing | Quarterly — full advance payment at the beginning of each quarter — due within 5 working days of issuance |
| Minimum period | 3 calendar months / one quarter (non-terminable) |
| Tacit renewal | Automatic quarterly — avoid by written notice 30 days in advance |
| Price | 1,152 EUR/quarter (384 EUR/month equivalent) + VAT — 16.16% discount versus the Standard monthly Package |
| Website optimisation | Complete (SEO audit, on-page, speed, meta data) |
KPI Guarantee — Quarterly Package
If the KPI (Top 3) is not achieved at the end of the Performance Period, the Pre-KPI Payment Pause activates automatically and tacitly — services continue without billing.
You have a window of 10 working days from receipt of the Final Performance Report to expressly opt for a refund.
Gross refund value: equivalent of 1/3 of the quarterly price paid (1/3 of the amount actually paid), reduced proportionally by the working days elapsed in the 10-day window.
If you do not request the refund within 10 working days, the Pause is confirmed definitively and irrevocably.
Anti-Abuse Mechanism — Discount Retention
The 15.14% discount versus the Standard monthly Package is granted subject to full performance of the 3-month duration. In the event of early termination by the Client, the Provider retains the discount applied versus the Standard monthly price for all months paid (including those already consumed).
Formula: Refund amount = (full remaining months × Quarterly price/month) − (3 months paid × discount/month).
If the result is negative, the refund amount = 0 (no difference is owed).
The mechanism does not apply in the event of termination of the contract by the Provider.
ANNUAL PACKAGE — Specific Terms
| Characteristic | Details |
|---|---|
| KPI Objective | Average position in the first 3 organic local Google Maps results (Top 3) |
| Billing | Annual — full advance payment at the beginning of the contractual year — due within 5 working days of issuance |
| Minimum period | 12 calendar months / one contractual year (non-terminable) |
| Tacit renewal | Automatic annual — avoid by written notice 30 days in advance |
| Price | 3,152 EUR/year (262.7 EUR/month equivalent) + VAT — 42.65% discount versus the Standard monthly Package |
| Website optimisation | Complete (SEO audit, on-page, speed, meta data) |
KPI Guarantee — Annual Package
If the KPI (Top 3) is not achieved at the end of the Performance Period, the Pre-KPI Payment Pause activates automatically and tacitly — services continue without billing.
You have a window of 10 working days from receipt of the Final Performance Report to expressly opt for a refund.
Gross refund value: equivalent of 1/12 of the annual price paid (equivalent of one month at the contracted reduced annual price, not at the Standard reference price), reduced proportionally by the working days elapsed in the 10-day window.
If you do not request the refund within 10 working days, the Pause is confirmed definitively and irrevocably.
Anti-Abuse Mechanism — Discount Retention
The 42.65% discount versus the Standard monthly Package is granted subject to full performance of the 12-month duration. In the event of early termination by the Client, the Provider retains the discount applied versus the Standard monthly price for all 12 months paid.
Formula: Refund amount = (full remaining months × Annual price/month) − (12 months paid × discount/month).
If the result is negative, the refund amount = 0 (no difference is owed).
The mechanism does not apply in the event of termination of the contract by the Provider.
CUSTOM PACKAGE — Specific Terms
| Characteristic | Details |
|---|---|
| KPI Objective | Defined individually in the Commercial Offer (minimum Top 10 or better) |
| Billing | Defined individually in the Commercial Offer |
| Minimum period | Defined individually in the Commercial Offer (minimum 3 calendar months) |
| Tacit renewal | According to the negotiated period — avoid by written notice 30 days in advance |
| Price | Individually negotiated, defined in the Commercial Offer + VAT |
| Website optimisation | According to the Commercial Offer |
KPI Guarantee — Custom Package
The KPI guarantee and refund option are defined individually in the Commercial Offer.
In the absence of an express mention, the Pre-KPI Payment Pause activates automatically and tacitly if the KPI is not achieved, with no refund option.
If the Commercial Offer provides a refund window, the same procedure as for the Standard/Quarterly/Annual Packages applies (10 working-day window, refund reduced proportionally).
Anti-Abuse Mechanism (if applicable)
If the Commercial Offer provides a discount versus the Standard monthly Package, the discount retention mechanism on early termination applies under the same conditions as for the Quarterly/Annual Packages.
Formula: Refund amount = (full remaining months × Custom price/month) − (N months paid × discount/month). If the result is negative, the refund amount = 0.
The mechanism does not apply in the event of termination of the contract by the Provider.